Membership Point Collection

Every time you purchase with us you will automatically receive points for that. This applies to every purchase you make with us either through our physical store or through our website. You will get 1 point for 10 THB purchase.
-
Use 10 points to redeem for 1 THB discount
Maintain 500 cumulative points and use 200 points for 5% discount
Maintain 1,000 cumulative points and use 400 points for 10% discount

*International Shipping*   Currently we do offer international shipping to some locations such as US, UK, Australia, Japan, China, and Southeast Asia. If you do not find your country in a checkout page, please feel free to contact us. Thank you.

Purchasing on our website

You can buy our products on our website every day and every time. If you have any question or need help please contact us at followings:
- +66 87 355 5666 (Mon - Fri, 9AM - 6PM)
- Line: @thegivingtown
- Email: order@thegivingtown.com
- Facebook message: https://www.facebook.com/thegivingtown

Payment Options

1. Wire Transfer

No extra fee if transfer within Thailand. Need to notify us after making payment.

You can pay for your order by wire transfer to one of our bank accounts. Our bank accounts are opened in Thailand. Therefore, if you transfer from overseas, you will be responsible for any fee occurred.

BankBank AccountDetail
Prompt Pay0105555043651Tax ID / PromptPay number
Kasikorn7722246114Saving
Central World branch
Bangkok Bank9260086542Saving
Exchange Tower branch
KTB0810065630Saving
Exchange Tower branch
SCB2462095839Saving
Exchange Tower branch
Account Name: The Giving Tea Co., Ltd.

**Please make a payment within 7 days after placing an order. Otherwise, we may cancel your order.

Confirm Payment for wire transfer

Please let us know once you have completely wire transferred to us through this link

www.thegivingtown.com/en/confirmpayment

Alternatively, you may notify us via

- Email: order@thegivingtown.com

- Line: @thegivingtown

- Facebook: facebook.com/thegivingtown

- Phone: 02-249-3374087-355-5666

2. LINE Pay

No extra fee. No need to notify us about the payment. 

For more information about how to use Rabbit LINE Pay please visit https://line.me/th/pay/howto

3. Credit Card (by Omise technology)

No extra fee. No need to notify us about the payment. 

4. PayPal

Payment via PayPal is accepted. No extra fee. Preferred payment method if you purchase from overseas.

Delivery Option

*Promotion* FREE SHIPPING on domestic order over 1,000 THB.

1. Store pickup

You can order through website and pickup your order at our shop. No delivery or handling fee.

2. Standard Shipping

Ship by registered mail via Thai Postal Service. In some cases, we may ship with private shipping company such as Kerry and AlphaFast. The delivery time is expected to be within 1-5 business days. Delivery charge is by weight and starts at 22 THB.

*Promotion: Get free shipping if your order is above 1,000 THB. (For Thailand address only.)

The Giving Town will prepare your order and ship out within 1 day of receiving an order.

3. EMS

Ship via Thai Postal Service EMS. The delivery time is expected to be within 1-2 days. Delivery charge is by weight and starts at 57 THB.

The Giving Town will prepare your order and ship out within 1 day of receiving an order.

Remarks

The Giving Town may change delivery method for your order so that you may receive your package faster. No additional charge for this.

If the package is very heavy and cannot be delivered with the selected method, we will change the delivery method. We will communicate to you directly should this happen.

4. International Shipping

We offer international shipping to some locations. There are 2 types of shipping method - Standard international postal and EMS. The standard international postal will take about 10-14 business days for delivery. And EMS will take about 3-5 business days for delivery.

Delivery Service 
Logistics service. Fast Ship

Terms and Conditions

1. The Giving Town have right to cancel order at anytime if we do not have enough items in our stock. We will communicate to you directly should this happen. And we will fully refund your payment.

2. The Giving Town pack and ship your package with care in mind. We use support and cushion properly. However, there might be damage during delivery transportation. In this case, The Giving Town will not be held responsible for any damage occured.

3. In some instances, delivery maybe longer than promised due to holiday, weather condition, etc. If you want to have your products delivered as soon as possible, please select EMS shipping method.